Updated: February 10, 2025
Introduction
High Hopes Children's Therapy LLC ("we," "our," or "us") is committed to protecting the privacy and security of our patients' and their families' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information. By engaging our services or accessing our website at www.highhopestherapy.com, you agree to the practices described in this policy.
Information We Collect
We collect the following types of personal information:
- Patient and Parent/Guardian Information: This includes names, addresses, contact details, dates of birth, and other relevant personal identifiers.
- Medical History: Information related to the patient's medical background pertinent to their therapy needs.
- Billing and Insurance Information: Details necessary for processing payments and insurance claims, such as billing addresses, insurance policy numbers, and related information.
How We Use Your Information
The personal information we collect is utilized for the following purposes:
- Identity Verification: To confirm the identities of our patients and their parents or guardians.
- Patient Records: To maintain comprehensive and accurate patient files and documentation essential for providing effective therapy services.
- Billing and Insurance: To process payments and manage insurance claims efficiently.
Information Sharing and Disclosure
We respect your privacy and are committed to maintaining the confidentiality of your personal information. We do not share your personal information with any third parties outside of our organization, except as required by law or with your explicit consent.
SMS Consent
If you provide consent to receive SMS communications from us, please be assured that this consent is solely for communication purposes related to your therapy services. SMS consent is not shared with third parties for marketing purposes.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
Your Rights
You have the right to:
- Access and Review: Request access to your personal information and obtain copies.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Withdrawal of Consent: Withdraw your consent for us to use your personal information, understanding that this may affect our ability to provide certain services.
To exercise these rights, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
High Hopes Children's Therapy LLC
3538 Old Milton Pkwy
Alpharetta, GA 30005
Phone: 678-395-3269
Email: [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
By continuing to use our services after such changes are posted, you agree to the revised policy.